Claims Advice

Our Service

The true test of your insurance policy is how it responds when you need to make a claim. The Sunseeker Shield team will provide you with emergency assistance, reassurance and peace of mind when you need it most.

We provide you with:

  • +44 (0) 1202 647 463 during office hours and +44 (0) 7526190733 for out of hours and emergencies.
  • Ability to submit your claim online or via the telephone
  • Full ‘hands on’ claims management service
  • Your own dedicated claim manager to guide you through the entire process
  • Comprehensive advice on what to do in the event of an incident
  • Straight forward risk management advice to help avoid insurance claims

Our Advice

The comprehensive protection afforded by Sunseeker Shield insurance provides you reassurance and peace of mind, never more so than in the unfortunate event of an incident.

Should you be involved in an incident and need assistance and advice you are able to:

  • Call our claim helpline on +44 (0) 1202 647 463 during office hours and +44 (0) 7526190733 for out of hours and emergencies.
  • Contact the Sunseeker Shield Claims Department within office hours by phone

OR select the relevant scenario from the following claims advice guide.

Please note that the scenarios given are of a general nature and cover may not be provided in every eventuality. Please refer to your policy schedule and the Sunseeker Shield policy wording for full details of your personal policy cover, terms and conditions.

My Sunseeker is damaged

I've damaged someone else's property

Someone has been injured aboard/embarking/disembarking my Sunseeker

My Sunseeker and/or insured property has been stolen

My Sunseeker and/or insured property has been vandalised

My Sunseeker is taking on water

I collided with an underwater obstruction. There doesn't appear to be any damage

What is salvage?